Szendrey, Jaszmina (2017) Reviewing the Artificial Intelligence-Based Applications in Operational Research, TAF, Glasgow, United Kingdom

DOI: 10.13140/RG.2.2.34418.72647
License: CC BY-NC 4.0

The purpose of this paper is to present a comprehensive literature review on artificial intelligence-based applications in operational research. The findings indicate that operational researchers within the field of artificial intelligence exhibit significant interest in the development of expert system applications. The identified expert systems are employed across a diverse range of functional areas and problem domains within organizations. Notably, the area of production and operations management stands out as the most widely adopted domain for expert system-based applications. Moreover, most of the applications are designed to tackle semi- or unstructured problems and aid in operational-level decision making. Furthermore, the majority of the applications primarily support individual decision making rather than providing support for groups or organizations.